"We need to make sure they have a phone number and email. I'm pretty sure you guys are aware, but if they don't have an email and we go to create an offer and then come back to update the email, it won't let us create an offer. Yeah. That's very frustrating. I know lot of agents hate that. But so that's why we try to prioritize making sure all the customer's information is correct before creating the offer." - Marlene 5:02 (https://fathom.video/share/NtqQrzEbX_8_g43Yomj36Qhv6UZ_T_p4)