Feedback & Feature Requests

An order was placed that needs to be canceled due to services not being available, changes in scheduling, etc. and I need the ability to cancel an order through Sibi.

I am looking for the invoice related to the property at 37 Majorca.

User interested in tracking an order via Intercom.

User interested in filing a warranty claim. Note this feedback was submitted on the order detail page.

Having the ordering user on the orders list makes it easy for us to see who's placing these orders.

GE Orders are marked as delivered too early when there are exceptions that need to be resolved by the delivery agent.

I don't like how the PO# isn't reflecting my new company name.

Juli with JW Mechanical has been placing Goodman direct orders on Legacy for 2 years now. She was selected to be a beta tester for Next and provided feedback regarding lack of info on the email confirmation that gets sent out for all orders placed through Next. More feedback: Still missing some key information in the confirmation email. Pricing and Goodman invoice number are vital for our company to ensure orders are accurate. (Juli with JW Mechanical)

I have no clarity into if an order is being placed by a vendor or by a user in my organization. The list and export ability lacks those details.

Being able to view Serial Numbers would be great, hence the reason i was looking for more details in regards to my order. I didn’t find them (Serial#s) within the portal so i just went to my emails and pulled up Goodmans Receipt which contained them. It’s no biggie though.